Back in October we’ve been reassured that the Motorola Droid RAZR, along with the RAZR MAXX, will receive Jelly Bean, and although that has been all fine and dandy, we were still not given an actual roll-out date.
We haven’t heard much about the update ever since but a few days ago the story took a rather unexpected twist. To be more precise, some Droid RAZR / MAXX owners have been welcomed to the land of Jelly Bean, while others have not. A series of events have followed shortly after, so if you happen to own the aforementioned gadget then join us after the break for details on what’s going on.
Motorola Droid RAZR, RAZR MAXX Jelly Bean (Android 4.1)
Alright folks, so here’s the situation. A few days ago, Verizon has launched Jelly Bean on the Droid RAZR and in case you haven’t been able to update your device … fret not, there’s a good reason for that.
Fact of the matter is the roll-out that happened a few days ago was a mistake. Somehow, someone at Verizon has “flipped a switch” and made Android 4.1.2 Jelly Bean available on the Motorola Droid RAZR and RAZR MAXX for a brief period of time before they’ve pulled the plug. Some people have been able to update their handsets while others have not.
The problem is that this release seems to come hand in hand with a handful of bugs. Evidently, since this is not the official final build and instead it’s an accidental release, some RAZR owners who have been able to update their gadgets are now experiencing issues with their devices (most often being Verizon app crashing and mobile hotspot issues).
The good news is that, according to a few Droid RAZR owners who have experienced these issues, Verizon is willing to exchange your broken handset with a working one as long as you’re willing to visit one of the carrier’s corporate stores. Evidently, 3rd party retailers will not be able to help you.
Alternatively, if you are among those who have applied the Motorola Droid RAZR / MAXX Jelly Bean update and are now experiencing these problems, you could get in touch with Verizon’s customer support and see what they have to say about all this.
Hopefully not many Droid RAZR/MAXX owners are experiencing these issues and that the majority of people who have updated their devices are actually enjoying this early (accidental) Jelly Bean release. Feel free to drop us a line and share your status with us.
Thanks Droid Life for the heads-up regarding the Motorola Droid RAZR, RAZR MAXX Jelly Bean update.