Nexus 5X Yellow Hue? Google Will Exchange Your Unit
LG’s third Nexus in the series was released four days ago, and needless to say, numerous customers have already received their brand new Nexus 5X units in their mailboxes.
Unfortunately for a number of new 5X owners, some of the units sent out by Google seem to be affected by an issue causing a yellow hue on the display. Numerous customers complained on Reddit where they’ve posted pictures of their new gadgets as proof, but the good news is that according to several purchasers, Google is willing to replace the affected units.
Check out the gallery below compiled from numerous user-submitted pictures with the Nexus 5X, and joins us after the break for more details.
Nexus 5X Display Affected by Yellow Hue?
The Nexus 5X is a pretty sound device, and for the price of $379 it does offer a lot of bang for the buck. However, the smartphone is not perfect and as it turns out, one of the issues that seem to affect more than one user lies in the quality of the display.
Numerous Reddit users who have purchased the new Nexus 5X discovered that the screen of their new smartphone is affected by a yellow hue. They’ve compared the new model with other LG-made Nexus smartphones side-by-side, including the Nexus 5 and the Nexus 4, and confirmed that the yellow hue is definitely present.
The good news, according to users, is that Google will exchange your unit, assuming that you’re willing to get in touch with customer support and explain the situation. Several Nexus 5X owners have reported that Google agreed to send them an exchange unit, but sadly there’s no guarantee that the replacement will not affected by the same problem.
On the other hand, we should remind you that both the Nexus 4 and Nexus 5 were affected by similar issues at launch, with several owners reporting that the yellow tint cleared out after roughly one week of usage. Some reports claimed that the yellow tint was caused by the adhesive used to put together the display’s components, which should cure / clear out after using the device for a fair amount of time.
Regardless of what may cause the yellow hue on the Nexus 5X, we’re hoping that the problem will be solved with an easy fix – assuming that it won’t solve itself in due time.
Any Nexus 5X owners among our readers? Have you experienced any problems with your phone, so far? Let us know in the comment section below.